Frequently Asked Questions
Clear answers regarding our cloud infrastructure provisioning, domain registrations, project development workflows, and billing terms.
Q1: How quickly is my cloud hosting account provisioned?
+Cloud hosting accounts are automatically created via cPanel/WHM API immediately upon payment confirmation. Your server IP, nameservers, and login credentials will appear instantly in your Client Portal under the "Cloud Hosting" tab.
Q2: How does domain registration and DNS management work?
+We provide instant registrar connectivity for .COM, .IN, .CO.IN, .ORG, .NET, and tech TLDs. From your Client Portal, you can update Nameservers, manage A/CNAME/MX/TXT records in real-time, toggle WHOIS privacy protection, and manage domain transfer locks.
Q3: How do I track my website development project progress?
+You can log into your Client Portal (/client/dashboard) anytime to review milestones, inspect Kanban sprint status columns, preview staging links, download project documents, and approve delivery phases.
Q4: What payment gateways and payment methods are accepted?
+We accept UPI Dynamic QR (with 0% gateway surcharge), Razorpay (Debit/Credit Cards, Netbanking, Corporate Cards), and pre-funded Customer Wallet balances for automated one-click renewals.
Q5: Can you build custom web applications and bespoke software?
+Yes. We engineer custom web applications using enterprise Laravel, relational MySQL schemas, REST APIs, and responsive frontends. We build custom customer portals, booking calendars, CRM systems, POS billing, and automated invoice generators.
Still have unanswered questions?
Our support desk and solutions engineers are available to review your project or provide guidance on infrastructure options.